This
privacy policy (“Policy”) outlines what personal information is
being gathered and processed when you use VANDER Apartments websites
(“Websites”), for instance www.vanderapartments.com. This also
includes VANDER Apartments mobile applications (our “Apps”). This
Policy describes which personal data is gathered when you use our
Websites and Apps, and how your personal data is being used, shared,
and protected. It also describes the choices you have regarding your
personal data and how you can contact us.
Which of VANDER Apartments legal units are responsible for handling your personal information is dependent on your interaction with our Websites and Apps, as well as your location. VANDER Apartments relevant affiliated company will subsequently be referred to as “VANDER Apartments” or “we”.
We will ask you for some personal information to be able to deliver the kinds of products and services you want. This applies when you make a purchase, ask to receive updates or alerts, register a user account, participate in our events or competitions, or when you visit our websites or use our Apps. This includes personal data such as:
We use further personal information to facilitate certain functions of our Websites and Apps or services, as well as optimizations of these. We may ask for access to the geo-location of your phone to be able to log your contacts and facilitate interaction with your friends. We may ask for access to your calendar to create an event, or we may use your username on social networks to post contents from an App to a social network. Personal data that may be used for these purposes are yours:
When using our websites or Apps, information will automatically be gathered and shared with VANDER Apartments by technical platforms providing the services. For instance, your browser or mobile device will share information with VANDER Apartments when these interact with VANDER Apartments Websites or Apps. You will find more information about this practice in the section about Cookies and Pixel tags. This automatic gathering of data includes:
When you use Apps, we will inform you of our gathering and use of data through standardized permissions in app stores, mobile device operating systems and through your app experience.
We will also ask for your consent when necessary.
In many cases, your browser or your mobile device platform will provide auxiliary tools that enable you to control when your device gathers or shares certain categories of information. Your mobile device may for instance offer tools to administrate the use of cookies or location sharing. We encourage you to familiarize yourself with, and utilize, these tools.
We use the personal data we gather from you in the following ways:
To deliver the functionality you request from our Websites, Apps and services
When you use our Websites and Apps, we will use information enabling us to deliver your chosen services. For example, if you make a purchase at www.bjorvika-apartments.no, or participate in an event or a promotion, we will use your contact information to communicate with you about the purchase, the event or the promotion.
To give information about our products, services, events and for other promotional purposes
When you register a user account with VANDER Apartments, we may use the information you give us, as well as information from other VANDER Apartments sources such as your use of VANDER Apartments Websites and Apps, your visits and purchases made in VANDER Apartments stores, your participation in VANDER Apartments events and competitions (alternatively through other companies affiliated with VANDER Apartments) to send you personalized information about products and services that may be of interest to you.
To run, improve and maintain our business and our products and services
We
can use the information that you give us to run our business. If, for
instance, you make a purchase, we may use that information for the
purpose of accountancy, auditing, and other internal functions.
Another example is that we may use data about how you use the
products and services to improve your user experience, and to help us
diagnose
technical issues and problems with the services as well
as to optimize our Websites and Apps.
To protect our own or other’s rights, property, or security
We may also use information about how you use our Websites of Apps to prevent or uncover fraud, abuse, illegal use, or breach of our Terms of Use, and to comply with court orders, requests from public institutions or to comply with the application of law.
For general purposes of research and analysis
We use information on how our visitors use our Websites, Apps and Services to better understand customer behavior and preferences. For example, we may use information about how visitors to www.vanderapartments.com search for and find products to optimize the way we organize and present various product promotions on our websites.
Other purposes
We may also use your personal data in other ways, and we will issue an advisory at the relevant time to obtain your consent where necessary.
VANDER Apartments shares its personal information with:
We
may also transfer your personal data in our possession if we transfer
parts or the whole of our enterprise or possessions (including in the
case of reorganizing, division, discontinuation, or liquidation).
Sharing
When
you use certain social functions on our Websites and Apps, you may
register a public profile that contains information like your
username, profile picture and place of residence. You may also share
contents with your friends or with the public, including information
about your customer activity. We encourage you to use the tools we
offer to
administrate VANDER Apartments social sharing, enabling
you to control what kind of information you make accessible through
VANDER Apartments social functions.
Some of the recipients of the personal data that VANDER Apartments shares may be located in other countries than the one where the data was originally gathered. The laws of these countries may not give the same degree of privacy protection as the ones in the country where you originally shared your information. When we transfer personal data to other countries we do, however, protect your information as described in this Policy and in accordance with current laws. If you reside within the European Economic Area (EEA) or Switzerland, we will take measures to comply with current legislation and ensure a satisfactory level of protection when transferring data to countries outside of the EEA or Switzerland.
You can contact us to exercise your right to insight, change, correction, or deletion, or to make complaints about the processing of your personal data. This can be done via the contact information provided at the end of this document or by sending an email to [email protected]m
VANDER Apartments receives and stores information that may contain personal data from your browser when you use our websites. We employ different methods, such as cookies and pixel tags to gather this information, which may include your (i) IP address; (ii) unique cookie ID code, cookie information and information on whether your device has software with access to specific functions; (iii) unique device identifier and machine type; (iv) domain, browser type and language; (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with Websites, such as click behavior, purchases and indicated preferences; and (ix) access time and URL referrals.
Third parties may also gather information via the Websites through cookies, plug-ins, and widgets. These third parties gather information straight from your browser, and the processing of their gathered information is subject to their own privacy policies.
We
use cookies and pixel tags to track our customers’ use of our
websites and to understand our customers’ preferences (such as
country and language choices). This helps us provide services to our
customers and to improve their online experience. We also use cookies
and pixel tags to obtain aggregated data on website traffic and
website
interaction.
There are mainly three categories of cookies used on our websites:
Functional: These cookies are necessary for the basic functioning of our websites and are always active. These include information cookies that remember you while you are visiting a website or, if you choose, between visits to a website. These cookies facilitate activities and purchases on the website, such as shopping cart and payment processes. Additionally, cookies serve functions relating to website security, maintenance, and daily running in accordance with current regulations.
Performance: These
cookies help us improve the functions of the Website by tracking
behavior on the Website. In some cases, these information cookies may
increase the speed with which we can process your requests, by
remembering your chosen settings for the Website. If you deactivate
the information cookies this may lead to less
personalized
recommendations and a slower performance on the Website.
Social
media and marketing: Cookies
on social media give you the opportunity to connect to your social
media platforms and share contents from our website on these
platforms. Information cookies in ads (from third parties) gather
information that enable us to adapt ads more specifically to your
interests, both within and outside
of this website. In some
cases, these information cookies may involve processing your personal
information. If you deactivate these cookies, you may as a result see
ads that are not relevant to you, or you may find that connecting to
social media like Facebook and Google is not as easy, and/or that you
are unable to share contents on social media.
You can always change your preferences by navigating to the “cookie settings” at the bottom of each page on our websites.
For
an updated summary of each third party that has access to your
browser (through VANDER apartments Websites and other websites), we
recommend installing a plug-in made for this purpose. You can also
choose to receive a notification every time a cookie is sent, or you
can deactivate cookies. You do this through the settings on
the
browsers and devices you use. Each browser is different –
use the help menu to learn how to correctly change cookie settings.
If you deactivate cookies, you will no longer have access to the full
functionality of our Websites and Apps. Additionally, some services
will not function as intended.
Our
Websites and Apps facilitate interaction with a wide range of other
digital products and services. Our Websites and Apps may for instance
be integrated with social media, video streaming services and other
digital services like maps. If you choose to connect your customer
account to a third-party device or account, your privacy rights will
be
regulated by their policies. If, for instance, you choose to
share your customer activity on third party platforms for social
media, the policies of these platforms will regulate the information
stored there.
For
practical purposes or to offer you information, our websites and apps
may contain links to other (third party) websites, widgets/ iframes
and apps. Linked pages and apps have their own privacy notifications
or policies. We strongly recommend that you review these. If any
linked pages or apps are not under our ownership or supervision,
we
are not responsible for their contents, the use of these
websites or apps, or the privacy policies of these websites or apps.
Current laws and our practice change over time. If we update our Policy, we will make these changes public via our Websites and Apps. We strongly recommend that you regularly check our Policy to see if any changes have been made. This Policy was last updated in January of 2018.
We are happy to receive your questions, comments, and any concerns you may have about our policy or practices regarding privacy issues. If you want to offer us feedback or have questions or concerns, please contact our Customer Support Service, +47 21 38 01 88 or email us at [email protected]m.