CANCELLATION AND AMENDMENT DEADLINE
Cancellations must be notified to VANDER Apartments in writing. We have a 14-day cancellation and amendment period. Which implicates that shortening of the stay may affect the nightly rate. If the rent for the upcoming stay is prepaid, the following cancellation that exceeds the applicable rent, will be refunded.
If nothing else is agreed in writing, the total amount for the reservation must be paid within 14 days prior to the arrival date through an online payment link. The payment link will be received by the provided email address. Total amount includes inventory items, such as extra bed, baby cot, parking, etc.
For reservations over 30 nights, we take monthly prepayments. VANDER Apartments have the rights to cancel bookings that are unpaid in accordance to our payment policy.
You must be over 25 years old to be allowed to check-in. A valid ID must be presented and displayed unsolicited.
A deposit of 5000 NOK may be reserved on the check in day. Any deposit paid to VANDER Apartments will be paid back at departure. Costs related to damages or defects in the apartment caused by the tenant, and its visitors, will be deducted from the deposit.
Events outside of VANDER Apartments sovereignty, such as fire, lack of supply, water damage, natural disasters etc. gives VANDER Apartments the rights to terminate the agreement without liability.
Check-ins from 15:00. Check-out before 11:00. You may request an early check-in. Please note that this is never guaranteed. We will do our best to accommodate any requests if availability.
The price includes government taxes, fees for electricity, heating, Wi-Fi, and cleaning at departure. For reservations over 10 days, we offer weekly cleaning with change of bedsheets and towels.
We are available on email and telephone during limited opening hours. Keys are picked up in our offices, but some cities have contactless check-ins via a key box. The accordingly information that applies to the different areas can be found on our web page and will also be emailed before arrival.
We do not have an apartment category that is wheelchair accessible. Some of our apartments do have better floor plans. Please contact us in advance to check the availability of these apartments. Elevators are available in all buildings.
GENERAL HOUSE RULES
Tenants are to follow house rules written in the house manual in the apartment. The main points are the following:
If tenant commit material breach of this agreement, Norwegian laws or our house rules, VANDER Apartments will terminate the contract and the tenant is obliged to move out of the apartment. Any activity by tenants supporting criminal actions from third parties will be considered likewise. Already paid rent will not be refunded.